Privacy Policy
Last updated: 21 July 2026
Tetris Homes ("we", "us", "our") respects your privacy and is committed to protecting the personal information you share with us. This policy explains what we collect, how we use it, and your rights regarding your information, in line with the Australian Privacy Principles under the Privacy Act 1988 (Cth).
Information we collect
When you use this website or contact us, we may collect:
- Contact details you provide through our consultation booking form: first name, last name, phone number, email address, suburb/postcode, renovation type, and ideal start timing.
- Information you provide by phone, email, or in person when discussing your renovation project.
- Technical and usage data collected automatically via Google Analytics, Google Tag Manager, Google Ads, and Meta (Facebook/Instagram) Pixel, such as pages viewed, device type, and general location — used to understand how visitors use our site and to measure the effectiveness of our advertising.
- Information processed through our customer relationship management platform (Go High Level), used to manage enquiries and follow-up communications.
How we use your information
We use your information to:
- Respond to your enquiry and book your Renovation Planning Consult.
- Provide quotes, project updates, and manage your renovation project if you engage us.
- Improve our website and marketing based on aggregated, de-identified usage data.
- Send you relevant follow-up communications about your enquiry (you can opt out at any time).
We do not sell your personal information to third parties.
Who we share information with
We may share your information with trusted service providers who help us operate our business, including our CRM provider (Go High Level), website hosting provider, and marketing/analytics platforms (Google, Meta). These providers are only permitted to use your information to provide services to us.
We may also disclose information if required by law.
Cookies and tracking
Our website uses cookies and similar technologies (via Google Analytics, Google Tag Manager, Google Ads, and Meta Pixel) to understand site usage and measure advertising performance. You can control or disable cookies through your browser settings, though this may affect some site functionality.
Data security
We take reasonable steps to protect your personal information from misuse, loss, and unauthorised access, using secure hosting and access controls. However, no method of transmission over the internet is completely secure.
Your rights
You have the right to:
- Ask what personal information we hold about you.
- Request corrections to inaccurate information.
- Request that we delete your information, where reasonably practicable.
- Opt out of marketing communications at any time.
To exercise these rights, contact us using the details below.
Contact us
If you have questions about this privacy policy or how we handle your information, contact us on 0409 255 738 or through the enquiry form on this website.
Changes to this policy
We may update this privacy policy from time to time. The "Last updated" date at the top of this page reflects the most recent revision.
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